A Smarter Way to Move Healthcare.

Bridging the gap between hospital and home—ensuring every patient receives the right care, at the right time, in the right place.

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Trusted by leading health systems including

Bringing Care to
Every Mile

Every day, providers deliver life-changing care nationwide. Powered by DocGo’s product ecosystem, we streamline the care experience, reducing time spent on logistics like ordering transportation so clinicians and care teams can focus more on what matters most: providing high-quality, compassionate care anywhere.

30+ metrics

tracked and reported

9.60+ Mins

Saved Per Ride Request

6.8 Million

Estimated times of arrival calculated
annually

Ordering Platform

Seamless Ride Requests, Effortless Care Coordination

Order Transport in Seconds

Empower your hospital staff with our intuitive ride request platform. Simply input key details to receive an instant ETA, ensuring timely patient care.

Reduce Paperwork Delays

Our electronic PCS form, tailored to your operations, ensures trips are properly authorized, reducing paperwork delays and streamlining the process for your staff.

Unique Operations, Unique Rules

Configure vehicle selection to fit your needs—whether managing a large network or requiring specialized equipment, our platform ensures the right option every time.

Computer-aided dispatch for transport providers

Accelerate Patient Throughput

Schedule Seamlessly

Take full control of your operations while leveraging automation with our Real-Time Dispatch Panel. Gain instant visual insights to streamline decision-making - manually dispatch when needed or let automation optimize fleet scaling for seamless efficiency.

Connect with the Driver App

Enhance your fleet management with our iOS Driver App. GPS tracking and seamless status updates reduce communication gaps and optimize efficiency, creating a cohesive and productive ecosystem.

Transport network

Scale with your network

Build Your Network

Create and customize your transportation provider networks within our product ecosystem. Integrate unique capabilities into one seamless platform, uniting multiple providers under a centralized operation.

Secure Your ETA

Utilize both automated and manual ETA options to select the best provider within your network. Our system calculates ETAs to ensure timely and reliable service.

Total Transparency

Stay informed with our external provider dashboard. Track the progress of provider trips in real-time, ensuring end-to-end operations.

Reporting suite

Where powerful insights matter

Analyze with Executive Level KPIs

Gain deep insights with our historical and real-time dashboards. Understand key metrics to achieve your goals, whether it's patient satisfaction, throughput, or on-time performance. Our tailored reporting suite empowers you to make informed decisions.

Advance with Capacity Planning

Harness the power of our data analytics system to predict future demand and ensure your operations meet bed throughput across your network. Understand time-over-time capacity and plan effectively for the future.

Communication

Transparency & Accountability

ShareLink™

Keep patients and their families informed every step of the way. ShareLink™ provides real-time updates, seamlessly connecting care teams, facilities, and homes while safeguarding critical PHI data.

Secure PHI Data Built In

Rest assured with our HIPAA-compliant technology. Our platform is secure, encrypted, and utilizes SSO and OAuth 2.0 protocols to protect sensitive patient information.

Audit Actions End-to-End

Gain full visibility into individual actions. Our auditing feature helps you understand changes, diagnose user errors, and provide informed training, ultimately improving patient care.

Integrations

Integrated with platforms like Uber, Epic, and ZOLL CAD

One-Click Requests—Directly Within Epic®

Effortlessly request medical transport directly within Epic® EMR. No extra steps, no switching screens - just a smooth, integrated experience that keeps your workflow uninterrupted.

Comprehensive Request Details Auto-Populated

From patient demographics to drop-off location and insurance details - everything is filled in automatically. Spend less time on data entry and more time on patient care.

What is the DocGo Product EcoSystem?

The DocGo Product EcoSystem is a collection of individual product offerings, including the ordering platform, computer-aided dispatch, transport network management, the provider iOS app, and the reporting suite.

Can I purchase only single offerings?

Yes! The ecosystem is fully customizable to your needs — you can choose to use just the ordering platform if that’s all you require.

Do I need to use only Automated ETA?

No, you can choose to use the CAD system with various resourcing options.

What are the pricing plans?

Our pricing plans vary based on the number of trip requests we anticipate. Reach out to our sales representative to get a better idea.

Is it HIPAA Compliant?

Absolutely!

Can I get a demonstration prior to purchase?

Yes, our team regularly conducts live demonstrations of all our features. From remote demonstrations to in-person, we even let you get hands-on with our product suite. Reach out to us to get started!

Are the reports tailored for my operations?

Yes, we offer both executive reporting and advanced reporting options unique to your operations.

Can I make feature requests?

Yes, we are consistently growing our product and work collaboratively with our customers to build features tailored to your operations.

Do you support EPIC® Integration?

Yes, using EPIC® with our ecosystem improves both user experience and system efficiency. Many of our current customers leverage the EPIC® integration for enhanced operations.

Schedule a Demo with our Product Team!